FAQ

What types of lawn mowers do you offer?

Rodway specializes in a premium selection of zero turn lawn mowers, including the powerful Ariens APEX series. These mowers are designed for precision cutting and provide unmatched comfort, making them suitable for both residential and commercial use.

What features should I look for in a zero turn lawn mower?

When selecting a zero turn lawn mower, consider factors such as engine power, cutting width, maneuverability, and comfort features. The Ariens APEX series, for example, is equipped with robust engines and durable designs that ensure professional-grade results.

How do I maintain my lawn mower for optimal performance?

Regular maintenance is essential for optimal performance of your lawn mower. This includes checking and changing the oil, cleaning or replacing the air filter, sharpening the blades, and inspecting the belts and tires. Following the manufacturer's guidelines will help prolong the life of your mower.

What is your return policy for lawn mowers?

Rodway has a 30-day return policy. To be eligible for a return, the lawn mower must be in the same condition as received, unworn or unused, with tags, and in its original packaging. A receipt or proof of purchase is also required.

How long does shipping take for lawn mowers?

Shipping typically takes between 3 to 7 business days, depending on your location. Our maximum handling time is 1-3 business days, and we offer free shipping on all orders.

What should I do if my lawn mower arrives damaged?

If your lawn mower arrives damaged, please inspect the item upon reception and contact us immediately. We will evaluate the issue and provide instructions for returning the damaged product.

Do you offer any warranties on your lawn mowers?

Yes, our lawn mowers come with manufacturer warranties that vary by model. It is advisable to review the warranty details provided with your purchase for specific coverage information.

Can I exchange my lawn mower if it is the wrong size or model?

Exchanges are permitted for products that are damaged, the wrong size, or defective. If you need to exchange an item, please contact us to initiate the process.

How can I contact customer service for further inquiries?

You can reach our customer service team by emailing us at contact@rodway.shop or by calling +17069159190. We are here to assist you with any questions or concerns you may have.